Broadleigh Bulbs - Special Bulbs List

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Ordering Policies



Your Statutory rights are not affected by any of the following store policies.

Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

Return / Refund Policy

If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will contact you to arrange return/exchange/refund. All products to be returned must be carefully repackaged in their original packing. We cannot guarantee flowering which depends upon horticultural conditions but we believe that all our bulbs and plants are fine, healthy stock.

Delivery Charges

This is levied on every parcel and is dependent upon your location:

All parcels must be signed for. If you are liable to be out please give us an alternative address - e.g. work, neighbour etc.

Central UK: £3.95 will be added.

Scotland (Highlands & Islands) N. Ireland & other offshore islands may attract an additional charge dependent upon the weight of your parcel. Please phone for more details if required. We will keep costs as low as possible.

EU Customer: parcels will be sent airmail and charged at cost according to the weight of the parcel. Please phone for quotation if required.

Please remember that summer, autumn and spring orders count as separate orders and therefore cannot be added together to avoid separate delivery charges.

Delivery Times

We will dispatch the items at the correct planting time.

There are three dispatch periods according to the type of plant or bulb ordered:
Autumn flowering bulbs will be sent out in August/September.
Spring flowering bulbs will be dispatched in order of receipt between September and November.
Summer flowering bulbs and plants will be sent between February and April.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Cancellation

You may cancel the order up to 2 weeks from the date of submitting it via this web site.

Complaints

If we should receive a complaint about any part of our service, by phone, fax, e-mail or letter, then it will be dealt with promptly (we will reply within 5 working days).

Award of Garden Merit =those plants given the Award of Garden Merit by the RHS.

Postage and Packing

£5.95 will be added to all orders shipped to the central UK.

Scotland (Highlands & Islands) , N.Ireland & UK offshore islands. - at cost according to weight.

EU - at cost according to weight. Parcels will be sent airmail.

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